Get In Touch
We remain committed to caring for our patients. To keep everyone safe, we offer services by phone or Telehealth or in person.
Contacting
Valley View Health Center
Need to send us mail?
Please mail all records, payments, requests, and documents to our main office at:
Valley View Health Center
2690 NE Kresky Avenue
Chehalis, WA 98532
Medical Record/ Patient Record Requests
For record requests, please identify the location you are attempting to contact under the location menu, as fax numbers are specific to locations and departments.
Complaint Resolution & Grievances
Valley View Health Center is accredited by the Accreditation Association for Ambulatory Health Care. Accreditation means Valley View Health Center has demonstrated compliance with organizational, patient care, and safety standards. Our set standards are to continuously improve performance, provide the highest quality of patient care, and ensure our patients are treated in a safe environment.
If you have a concern or complaint about patient care, privacy, safety, or any other concern, please contact our Compliance Hotline at 855.252.7606 or submit your concern by clicking here. (Please use either Valley View or VVHC as the organization to ensure your concern makes it to our organization.)
If you would like our staff to respond to you please provide your contact information in your report.
Patient Experience & Satisfaction Surveys
If you have the time and wouldn’t mind, we’d love it if you shared your experience with us. We appreciate any feedback you feel comfortable sharing. To learn more about our patient survey processes, please click here.
Send Us A Message
Thanks for reaching out! A staff member will follow up with you within 3 business days.
Please Note: Due to patient privacy laws, we cannot respond to emails regarding personal health information. For questions or concerns regarding your medical, dental, pharmacy, or behavioral health care, please log in to the Patient Portal or call your clinic directly.
Valley View Health Center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n). If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at https://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202)690-7442 or email at [email protected].
Valley View Health Center is a Federally Qualified Health Center supported by the US Department of Health and Human Services Administration, a division of the Bureau of Primary Health Care.
Valley View Health Center receives US Department of Health and Human Services funding and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individual.