We recently upgraded our patient portal, to Intelichart.
It’s your health record and connection to our practice from any electronic device, like tablets, smartphones, and desktop computers. Whatever you use, you will have full access to all features on all devices. If we have your email address on file, you’ll receive an invitation prior to your next appointment. The email invitation will be from email@example.com and includes instructions for registration.
What do I need to do to register?
Please make sure we have your current email address on file. If we have your email address on file, you’ll receive an invitation prior to your next appointment.
My child is 13, why can I no longer access their account?
Due to Washington State confidentiality rules, parents and guardians will not have access to a minor’s Patient Portal between the ages of 13-17.
What about the old portal?
Accounts with the NextMD portal (the old portal) were closed on August 1, 2022. Patients who had the NextMD portal should have received a link with instructions on how to set up their new portal on or before 7/26/2022.
Need Help? Contact us through the portal OR send an email to firstname.lastname@example.org
What about my lab results? On April 5, 2021, the 21st Century Cures Act began requiring healthcare providers to give patients access to all health information without delay. This means that you are able to see all of lab tests in the Patient Portal, often before your healthcare provider has the chance to see them. While some people are happy to see results immediately, others may be uncomfortable or anxious seeing results before a provider can interpret and explain them.
Here are some considerations when looking at results in the patient portal:
Be aware that you may see results that are difficult to understand or indicative of serious illness. For that reason, you may want to wait to learn your results until your provider contacts you.
If you are concerned about test results, consider NOT looking at the portal on a Friday. It can be frustrating to view results on a Friday afternoon because you will likely not be able to contact your provider with questions until Monday. This can make for a weekend filled with anxiety.
Be aware that not all results marked as “abnormal” are of clinical concern. The law is all about ensuring that you have timely access to your medical results. While this is positive, you may want to be thoughtful about when you access those results in your portal.